FAQ's
We have been receiving a number of questions recently from our customers so we have created this list to help others.
Please keep sending us your questions and queries so we can add the most common to the list. If your question is not answered below please go to our contact page and we will do our best to respond to you as quickly as we can.
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Bookings can be taken over the phone, via email or online via our website, mobile app or Just Eat. We urge our customers to book on our website or via our mobile app, especially during busy times. Bookings made via our website or app will enable customers to receive a 10% discount off their meal.
Please note, the discount does not apply for bookings made on the Just Eat website, over the phone or email.
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Yes, we continue to support all NHS and emergency services key workers. Please email us for the code.
Valid ID will need to be presented to our drivers when they deliver orders.
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Yes you may collect your orders once you have placed orders over the phone or online.
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Yes, we can offer a range of gluten free dishes. Please inform us when you place your order either over the phone or by using the comments section online. If you have any queries, please contact us and we should be able to assist you.
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On a weekday we aim to be with you in 40 – 50 minutes. However, this can increase to 1 hour to 1.5 hours during peak periods and weekends.
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Best takeaway finalist 2017 Wiltshire -
Best takeaway and home delivery of the year South West -
Family business of the year area finalist 2020