As we enter a further few weeks of uncertainty life is becoming more and more of a struggle for many. Key workers are becoming weary, many businesses are still unable to reopen and children are desperate to see their friends and return to school. Our team at Saffron continue to work hard to deliver a great service to our customers.
Here are some highlights from our week.
VE Day
This past bank holiday weekend saw many people coming together (whilst adhering to social distancing) to celebrate the 75th anniversary of VE Day. Order levels were high for us and we thank everyone for their continued support and patience.
We Have A Winner!
Thank you to everyone who took part in our Giveaway competition. Our winner is Sophie Cox who shared her Lamb Tikka Bhuna on our Facebook page! Sophie will be receiving her free meal very soon, well done!
Ramadan Update
We are now on Day 21 of Ramadan. Ramadan is a 30 day fast so not too long to go. One of the key learnings from Ramadan is empathy for those less fortunate than ourselves and to encourage actions of kindness, generosity and giving to charity. It is heart-warming to see so many acts of kindness shared every day throughout Salisbury.
Wivenhoe Go Online!
Last month our Wivenhoe branch successfully launched their takeaway service due to the lockdown that is in place. The support they have received from their local community has been fantastic. Due to the high demand they are in the process of setting up another online ordering service, details of which will be shared soon.
FAQs
We have been receiving a number of questions recently from our customers and felt this would be a good way of sharing and answering a few of them. Please keep sending us your queries, we will do our best to respond to you as quickly as we can.
What is the best way to place an order?
Bookings can be taken over the phone, via email or online via our website, mobile app or Just Eat. We urge our customers to book on our website or via our mobile app, especially during busy times. Bookings made via our website or app will enable customers to receive a 10% discount off their meal.
Please note, the discount does not apply for bookings made on the Just Eat website, over the phone or email.
Does the NHS Discount code still apply?
Yes, we continue to support all NHS and emergency services key workers. Please email us at saffron.salisbury@outlook.com for the code.
Valid ID will need to be presented to our drivers when they deliver orders.
Can we collect orders?
No, we are not currently taking collections or waiting orders due to social distancing. However, occasionally we have customers arriving at our door whom we have not turned away, but advised them to adhere to the social distancing measures whilst they collect their food. We urge all of our customers to be mindful that we should only be offering delivery only at this time.
Can I have items gluten free?
Yes, we can offer a range of gluten free dishes. Please inform us when you place your order either over the phone or by using the comments section online.
How long do I have to wait for my food to arrive?
On a weekday we aim to be with you in 40 – 50 minutes. However, this can increase to one hour during peak periods and weekends.
Where can I follow you online?
You can find us on:
We would love you to follow us!
Our future plans
We were in the process of reviewing our menu offering and pricing, however due to the COVID-19 outbreak we have had to place any changes on hold for now. We hope to be able to share with you our new menu later in the year.
With our continued best wishes to you all and those closest to you.
